Business Strategy
Vision
Our vision is to normalise an accessible, natural approach to health in which we contribute to creating happier and healthier lifestyles while leaving a positive environmental legacy.
We aim to change the idea that healthcare is for the sick and instill the fact that constant care and support of our immune systems over our entire lifetime is the key to good health.
Mission
Our mission is to empower all people to better and improve their health regardless of their circumstances by taking their health and wellness into their own hands.
There should be no barriers preventing consistent health improvement and this should be accessible and affordable to anyone.
Values
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We strive to provide accessible products for everyone.
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Your health should be in your hands. We provide you with the tools for improving your health independently.
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We develop relationships and provide after-sales service, providing ongoing access to our friendly staff and doctors.
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Quality: If we don't use it, we don't sell it; our products are high quality, globally sourced.
Goals
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Provide affordable long-term health improvement methods.
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Eliminate the dependency on centralised and regulated institutions.
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Provide natural, health improvement methods free from harmful side effects.
Accreditation
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Accredited CPD provider in the United Kingdom (CPD number 781267).
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Member of the Medical Society for the Use of Ozone in Prevention and Therapy.
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Memeber of the European Cooperation of Ozone Societies.
Going Green
Sustainability is built into everything we do. Large companies like ours usually have high consumption while paying little attention to our environment. Here at Ohen Group, we continuously strive to protect our planet and reduce our carbon footprint by implementing a variety of different logistics and innovative development.
At Ohen Group, we have eliminated 98% of all paper other companies our size would usually use. Our digital systems run seamlessly and allow for a fully online experience in house and with our customers. From Earth Day 2022, we will no longer provide packing slips or calibration certificates in our shipments. Rather, we provide these digitally with a password protected digital calibration certificate for enhanced security.
01 Paperless
All our marketing is done through online channels meaning there is no excess waste of printing, paper, billboards or disposable materials. We have a digital version of our business cards for all employees which are supported by Apple and can be shared to other iPhone or Apple Watch users. Double click your 'on' button to bring up Apple Wallet and view our business card. For android users, we have to resort to pieces of cardboard.
02 Marketing
We have eliminated as much plastic as we can and our packaging is now 95% paper. All fillers are 100% recycled paper.
Our Depost Refund Scheme allows returns of reusable product packaging for a discount on your next purchase. So keep your glass packaging safe and well looked after until you see us again. Damaged bottles / lids can be returned to us to sustainably recycle or donate.
03 Packaging
Have an older unit? Bring it in for an evaluation and trade it in on a new unit. We recycle, reuse or donate these older units.
Sustainably dispose of products. Everything has a lifespan. Our Ohen units are designed to be valuable for decades but this means they may no longer fall into our trade-up program. Return these to us to be sustainably recycled. Our accessories have a shorter lifespan and these too can be returned to be disposed. All unwanted, old products in working condition are donated.
04 Trade-in
Our head office and our plant both run on 100% renewable energy sources.
With fuel and shipments, bulk is better. We apply this mindset to all our logistics and consolidate shipments where possible. Additionally, you can help us out and order our cosmetics in bulk to reduce transit emissions.
Our production uses no chemicals and very little water. All water that is used in production is clean, uncontaminated and rerouted to nature, watering our gardens and surrounding area instead of going down the drain.
05 Emissions
A large part of our research into new and improved products, suppliers and logistics is based on environmental factors. Our Ohen Model 5 is designed to have a very low energy consumption. When not in use, it will automatically power off completely. The Ohen Model 5 also uses very little oxygen to produce highly concentrated, medical ozone meaning that cylinder refills need only happen approximately every 2 to 3 months reducing transit emissions and the electricity used to refill a cylinder.
06 R&D
Our Going Green Initiatives
MANUFACTURE, SALE AND BEYOND
Our Value Chain
A Differentiation Focus
Ohen Group is based around one product. Just one. Our focus, technical developments and source of great success is our ozone units. Our foundation. All our time and resources are dedicated on research and development, extending our extensive knowledge base and connecting doctors, therapists, specialists and individuals all around the world. How can we improve the form factor? How can we make it more ergonomically efficient? How can we design a product that is high quality medical grade that can be used by doctors and clinics? And how can we make this product accessible and affordable to everyone everywhere?
Manufacture and Sale
We only sell products we can fully rely on. We source the best, most efficient and high quality components from suppliers across Europe. Our contract manufacturers assemble with meticulous accuracy and attention to detail before exporting the Ohen units to our distribution centre and pickup points. The time it takes one unit to be manufactured, inspected, tested and calibrated is tedious but worth it. This does mean that we can only import a handful of units to each country every month but we can guarantee quality rather than quantity keeping our product of the highest possible standard. Our accessories and non-essentials are sourced locally in the country of purchase to reduce our carbon footprint.
Our product doesn't end there; an integral part of our product is the service and support. We control the servicing of our product through the hiring of qualified technicians with extensive experience. Our support staff are trained to understand the full extent of our product to offer the most reliable, insightful assistance and at the end of the product lifecycle, we manage the return, recycling, repurposing or donating of old units (although some are still using their units for over 10 years).
Services
Our focus on support and customer service goes hand in hand with the product we sell. Creating an integrative, information rich experience is what we strive for. We don't just sell a product, we sell our knowledge, time and expertise in the field. No customer should be investing in a product to better their health without fully understanding and learning about ozone therapy. Knowledge is power and we have a wealth of doctors and specialists to provide this knowledge. Whether you are in need of a unit for general health improvement or a more serious condition, our excellent team is ready to support you, guide you in your home treatments and answer any questions.
United Nation's SDGs
The Sustainable Development Goals (SDGs), also known as the Global Goals, were adopted by the United Nations in 2015 as a universal call to action to end poverty, protect the planet, and ensure that by 2030 all people enjoy peace and prosperity.
The 17 SDGs are integrated—they recognize that action in one area will affect outcomes in others, and that development must balance social, economic and environmental sustainability.
Good Health and Well-being
Health and well-being is at the core of everything we do.
Quality Education
Education is often thought of in the common sense of schooling for children. Here at Ohen Group we focus on adults where health really matters. Ozone integrated with excellent health, exercise and mental wellbeing is vital to an overall healthy life. That's why we connect our customers to other professionals to grow their understanding of not just ozone but health as a total process. We strive to always be available to our customers who are willing to learn more about ozone and their health and welcome conversation to build a more empowered, healthy community. Knowledge has always been power.
Gender Equality
Female Directors - 1
Male Directors - 1
Our freelance employees are made up of 52% women and 48% men
We are affiliated with Holistically Yours (Pty) Ltd, a 100% female owned company.